Local IT support for small and mid-size businesses — help desk, Microsoft 365, network monitoring, cybersecurity, and cloud backup. One call, one team, everything covered.
Most small businesses don't need a full-time IT department — they need a reliable partner who picks up the phone when something breaks. Richesin Engineering provides flat-rate managed IT services that keep your systems running, your data protected, and your team productive, without the overhead of in-house staff.
We're based in Central Oregon with offices in Madras, Anchorage, and Maui. When you need someone on-site, we can be there. When you need remote support fast, we're on it. You'll know who you're working with — not a random ticket queue.
Remote help desk support, Microsoft 365 management, and basic endpoint monitoring. Ideal for businesses with 1–10 users who need reliable day-to-day IT support without the overhead.
Everything in Essential plus proactive network monitoring, patch management, cloud backup, and quarterly on-site visits. For growing businesses with 10–50 users and more complex infrastructure.
Full-coverage managed IT with priority response, advanced cybersecurity, compliance support, server management, and dedicated account engineering. Custom-scoped for 50+ users or mission-critical environments.
We audit your current setup — hardware, software, network, security posture, and licensing — and identify gaps and quick wins.
We document your environment, deploy monitoring tools, and get your team connected to the help desk. Most onboardings complete in 1–2 weeks with zero downtime.
Flat monthly fee covers everything in your plan. Submit tickets via phone, email, or portal — we handle it and keep you informed.
Regular check-ins to review performance, plan capacity, and make sure your IT is keeping pace with your business growth.
We work with businesses across Oregon and the Pacific Northwest, with particular depth in:
We offer a free IT assessment for new clients. We'll take a look at your current environment and give you an honest picture of where you stand — no pressure, no upsell pitch.
Schedule a Free AssessmentOur managed IT clients span Central Oregon, the Portland metro, rural Alaska communities, and businesses across Maui. Whether you're in Madras or Unalakleet, you get the same engineering-grade IT support.
Let Richesin Engineering handle it. Flat-rate, local support — no surprise bills, no overseas call centers.